FAQ’S

1. REGISTRATION.

HOW DO I JOIN?

Just click on ‘Register Now’ on the Commission Menu at the top of page and complete the simple application.

HOW DO I JOIN?

Just click on ‘Register Now’ on the Commission Menu at the top of page and complete the simple application.

HOW LONG BEFORE I CAN START REFERRING?

You will be contacted within three working days and providing that your application is successful, you’ll be ready to start making money as soon as you publish your links. You will be allocated your own referral URL so that we accurately track the players that are referred by you.

IS THERE A SET UP FEE?

The Llama Programme is absolutely free to join and there are no running costs for you.

CAN I PARTICIPATE IN ANY OTHER PARTNERS PROGRAMMES?

Yes, you are free to participate on any other Partners Programmes.

CAN I REGISTER MORE THAN ONE WEBSITE?

Yes, if your application is successful you can register multiple websites in your account. You will also receive individual tracking links for each site so you can track their performance.

DOES LLAMA ACCEPT ALL WEBSITES?

We review each application individually and evaluate whether or not we deem its nature or content suitable for the Programme.

WHAT ARE RESTRICTED TERRITORIES?

These are territories from which, for legal and licensing reasons, we do not accept Player registrations. For example; Italy, USA, France… If you have any queries regarding this please do not hesitate to contact us.

2. PARTNER PROGRAMME.

WHAT DOES THE LLAMA PARTNERS PROGRAMME PROVIDE?

Once you have been approved, we will provide you with a personal login to our specially tailored partners website. You will be able to access a range of marketing tools that you can use to promote Llama; optimising your performance and increasing the revenue you can earn. You will also have access to a range of comprehensive reports and statistics showing views, clicks, registrations and revenue.

HOW OFTEN ARE YOUR PERSONAL PARTNERS STATISTICS UPDATED?

Your views, clicks and registrations will be updated close to real time. Revenue statistics are updated every 24 hours.

3. YOUR PARTNERS WEBSITE.

HOW DOES LLAMA KNOW THAT SOMEONE HAS REGISTERED VIA MY SITE/RECOMMENDATION?

We determine whether a player has registered via your site/recommendation by tracking your unique partners ID. When a player links through to one of Llama’s sites via one of the links we have provided you with, a cookie is placed on their computer. This cookie contains your partners ID. When that player registers for an account with Llama, you will be credited with the referral.

HOW LONG IS THE COOKIE DURATION?

The cookie duration is 30 days. This means that a referred player could navigate away from Llama and providing that they return and register within 30 days, they will still be credited to your partners Account. i.e. last click is awarded the referral.

4. EARNINGS AND PAYMENTS.

IS THERE A MINIMUM AMOUNT BEFORE I GET PAID?

Yes, you will need to generate a minimum of £100 commission for your business before you will be paid. If you don’t manage to generate £100 in a month your balance will roll over into the next month. If you do not want to receive a payment at the end of the month you must notify the Llama Partners Team before the end of the current month so we can postpone your payment.

DO I NEED TO TELL LLAMA THAT I AM TAX REGISTERED?

Yes, you must declare this on the registration form. One of our Partner Managers will then contact you vie email to request you sign our self-billing agreement and provide appropriate documentation. Further details regarding self-billing can be found on the UK HMRC website www.hmrc.gov.uk.

5. RECEIVING PAYMENT.

WHEN WILL I BE PAID?

Partners will be paid within 30 days of the end of the month or 30 days from when the invoice is received. If you have only just reached the minimum payout threshold of £100 – please allow an extra 30 days for your first payment whilst we set you up with a payment account.

HOW AM I PAID?

You will be paid monthly, at the end of every month you will be sent a remittance advice e-mail confirming your payment has been made.

DO I NEED TO SEND AN INVOICE TO LLAMA?

No, we will ask you to sign our self-bill agreement and then we will send you via e-mail automatic self-bill invoices along with your remittance every month. Your only requirement will be to account for VAT and pay HMRC. Further details regarding self billing can be found on the UK HMRC website www.hmrc.gov.uk. If you are not tax registered you do not need to do anything and you will receive your payment automatically.

HOW CAN I CHECK HOW MUCH I WILL GET PAID?

You can log into your account at anytime to view how much you will be paid and how much you have been paid for previous periods.

CAN I EARN COMMISSION ON MORE THAN ONE BRAND AND PRODUCT?

You will earn commission on all Llama brands and products.

MAY I USE THE LLAMA AND ALL ITS BRAND LOGOS AND CONTENT ON MY WEBSITE?

Once you are a registered Partner, you will have access to a wide range of marketing material including The Llama logos and a database of banners. You must not alter or create your own banners without the permission of Llama Partners. All sites displaying Llama links or content must be registered within the Partners Programme.

6. NEGATIVE REVENUES/CARRYOVER.

WHAT HAPPENS IN CASE OF NEGATIVE REVENUES?

There is no negative balance carryover. Any negative balances are reset to zero at the start each calendar month. When a player wins money, they generate negative revenue, which translates into negative commissions for Partners. Llama Partners does not carryover this negative balance and resets a Partners commission balance to zero at the beginning of the next calendar month. The account will start fresh and partners can profit from their promotional efforts, disregarding any previous negative balance.